De Ver Cycles Reviews

Established Reputation: Operating since 1977 and owned by former British Cycling Champion Maurice Burton since 1987, De Ver Cycles has a long-standing presence and expertise in the cycling industry.

Wide Product Range: Offers a variety of high-quality bikes including road bikes, electric road bikes, commuter and leisure bikes from reputable brands such as Giant, Bianchi, Colnago, Genesis, Ridgeback, and Merida.

Additional Gear & Accessories: Stocks cycling clothing and essential accessories to enhance the riding experience.

Expert Advice: Knowledgeable staff available to help customers find suitable bikes and gear.

Convenient Services: Provides online booking for bike servicing with a 10% discount on labor costs; services include full inspections with cleaning and adjustments.

Return Policy & Warranty Support: Offers refunds or replacements for faulty products under manufacturer warranty; returns accepted within 28 days if items are unused in original packaging (with some exceptions on custom orders).

Physical Store Location & Hours: Located in London with clear opening hours for customer visits.

Limited Opening Days: Closed on Wednesdays and Sundays which may limit customer access during the week.

Non-refundable Deposits on Custom Orders: Deposits for special or made-to-order items are non-refundable even if customers change their mind.

Returns Process Conditions: If no fault is found during returns inspection, delivery charges are not refunded; collection fees may apply if goods aren’t returned in-store personally.